TERMS AND CONDITIONS

1. General information

This website, antique-japan.com, is operated by the site owner. By accessing this website or placing an order, you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, do not use this website.

2. Products

All products sold are antique or vintage items, unless explicitly stated otherwise. Due to the nature of antiques:

Signs of age, wear, restoration, or imperfections are normal

Measurements, descriptions, and photos are provided in good faith

Slight variations in color or appearance may occur depending on screen settings

By purchasing, you acknowledge and accept these characteristics.

3. Prices and payments

All prices are shown in the currency displayed on the website and do not include shipping unless stated.

Payment must be completed before an order is shipped. The website uses secure third-party payment providers. We do not store your payment details.

4. Shipping

Orders are shipped to the address provided at checkout.

Shipping times are estimates, not guarantees. Customs delays, inspections, or force majeure events are outside our control.

Any customs duties, import taxes, or fees are the responsibility of the buyer.

5. Returns and refunds

Due to the nature of antique goods, returns are accepted only if the item is significantly not as described.

You must contact us within 14 days of delivery

The item must be returned in the same condition as received

Return shipping costs are the responsibility of the buyer

Refunds are issued after inspection of the returned item.

No refunds are given for:

Buyer’s remorse

Minor wear consistent with age

Customs delays or fees

6. Intellectual property

All content on this website, including text and images, is the property of antique-japan.com and may not be copied or used without permission.

7. Limitation of liability

We are not liable for indirect or consequential damages arising from the use of this website or purchased products, to the maximum extent permitted by law.

8. Governing law

These Terms are governed by the laws of the European Union and Italy, without regard to conflict of law principles.

PRIVACY POLICY

1. Data controller

The data controller for this website is the owner of antique-japan.com.

2. Data we collect

We collect only the data necessary to operate the store, including:

Name and billing/shipping address

Email address

Order and payment information

IP address and browser data

3. How we use your data

Your data is used to:

Process and ship orders

Communicate about your purchase

Comply with legal and accounting obligations

We do not sell or rent your personal data.

4. Payments

Payments are processed by third-party providers (e.g. Stripe, PayPal). We do not store credit card information on our servers.

5. Cookies

This website uses cookies for:

Cart functionality

User sessions

Basic analytics

You can disable cookies in your browser, but parts of the website may not function correctly.

6. Data retention

We retain personal data only for as long as required for legal, tax, and business purposes.

7. Your rights (GDPR)

If you are located in the EU, you have the right to:

Access your personal data

Request correction or deletion

Object to processing

Request data portability

Requests can be made by contacting us via the website.

8. Data security

We implement reasonable security measures to protect your data. However, no system is completely secure, and absolute security cannot be guaranteed.

9. Changes to this policy

This Privacy Policy may be updated at any time. Changes will be posted on this page.